Frequently asked questions
We’re thrilled to hear you’re interested in working with Witwoobox, we would love to hear from you. Please email your enquiry to [email protected]
We accept all forms of major credit and debit cards including Visa, MasterCard and American Express. We also accept PayPal.
Yes! we do accept international orders.
Witwoobox purchases are nonrefundable. We do not accept returns boxes including Limited Edition boxes. Any returns made to us will not be eligible for a refund. If your box is missing an item, or there is a fault please contact our customer care team within 4 days of receiving the products so we can issue a replacement or refund. All refunds are granted at the sole discretion of Witwoobox.
Unfortunately, only one offer or code can be redeemed per subscription.
To redeem your coupon or voucher code, all you have to do is enter the code during the checkout process under “Coupon Code.”
Witwoobox is a monthly subscription service for brides. Five full size sought after beauty products have been carefully selected and will be delivered straight to your door. Each month we give you a chance to try and sample deluxe beauty products at a fraction of the cost as the value of the products are always worth more than you have paid for. Doesn’t that sound great?
At Witwoobox we love to surprise you, which is why will sometimes give you a little treat with a sneak peek of our favourite products featured in your box.
All 3 subscriptions automatically renew and you will be rebilled on a monthly, 3 monthly, or 6 monthly basis, depending on the type you selected.
We send you a shipping confirmation email every month to let you know when it’s coming.
We expect to ship your box at the end of each month. We will send you an email to let you know the box is packed and ready for delivery.
We’re sad to see you go but to cancel your subscription you have to contact us 14 days before your next beauty box is shipped. If you have any issues please contact our customer service team.